Privacy Statement

Disclosure of Your Personal Information

We may disclose your personal information to the following categories of recipients:

Vendors, service providers and partners. We may use certain trusted third-party vendors, service providers and partners who provide data processing services to us (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties will only process your information for the purposes described in this Privacy Statement or that are notified to you when we collect your information.

Third-Party Applications. Our Website includes links to other websites whose privacy practices may differ from those of Trellus. For example, our website includes social media features, such as the Facebook Like button and widgets, such as the "Share This" button for Twitter and LinkedIn. These features allow you to share information about your activities on our Services through social media networks. This Privacy Statement does not apply to your use of any such third party plug-ins and applications and we are not responsible for how those third parties use and disclose your information. Your interactions with these features are governed by the privacy policy of the company providing it.

Compliance with Laws and Law Enforcement Requests; Protection of Trellus' Rights

We may disclose to any competent law enforcement body, regulatory, government agency, court or other third party data stored in your Trellus account and information about you that we process only when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or compulsory legal request, such as to comply with a subpoena; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Trellus or its users; or (d) to protect Trellus' rights. If we provide any data stored in your Trellus account to a law enforcement agency, we will remove Trellus' encryption from the information before providing it to law enforcement. However, Trellus will not be able to decrypt anything that you encrypted prior to uploading it to Trellus.

Business Transfers

Your information may be transferred to potential or actual buyers (and their agents and advisers) in connection with a merger, acquisition, or sale of all or a portion of our assets, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Statement.

Consent. We may share your information with others where you have given your consent to the disclosure.

International Data Transfers

Trellus is a US company and our service providers are located in the US and other countries.This means that your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

However, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Statement and applicable data protection laws. If you are located in the European Economic Area, United Kingdom or Switzerland these safeguards include transferring your information to a country that the relevant authorities have determined provide an adequate level of protection for personal information, or by implementing standard contractual clauses with our customers, third party service providers and partners.

Data Protection Rights

You can access and control the personal information that we process about you as follows:

‍Account information. If you are a Client Representative and are registered with us, you may review, update, correct, or delete certain personal information provided in your registration or account profile by changing your account settings.

‍Account closure. If you no longer desire to use our Trellus Service, you may delete your account by making the change in your account settings, although (in some cases) we may retain copies of your information if required by law, to protect our rights, or if it is not technically reasonably feasible to remove it.

‍Direct marketing. You can opt-out from marketing communications that we send. including our newsletter, at any time. You can do this by clicking on the "unsubscribe" or "opt-out" link in the marketing communications we send, by accessing the email preferences in your account settings page, or by contacting us at founders@trellus.ai or by using the details provided below.

Privacy rights. Depending on your location and applicable data protection laws, you may also have certain rights with regard to the personal information we control about you.We respond to all requests we receive from individuals wishing to exercise their privacy rights in accordance with applicable data protection laws. If you would like to exercise any of the rights which are available to you under applicable data protection laws, please contact us at founders@trellus.ai or by using the details provided below. Please note that we may need to verify your identity before we can respond to your request.Please note that Trellus has no direct relationship with the individuals to whom the Client Data relate. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate information contained in the Client Data, should direct his query to the Trellus' Client (the data controller).

Additional Information for Europe

Under European laws (including the GDPR) you may have the following rights:

1. the right to access, rectify, and delete your personal informationthe right to port your personal information to another controller
2. the right to restrict certain processing of your personal information and object to our processing of your personal information
3. where we are processing your personal information based on your consent, you have the right to withdraw your consent at any time
4. the right to complain to a data protection authority about our collection and use of your personal information.

Additional Information for California

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), the following information also applies to you and supplements the information contained in this Privacy Statement.

Information We Collect and Sources of Information

Our Privacy Statement already describes the information we collect and the sources of information – see the above sections "The Information We Collect” and “How We Use Personal Information". This section organizes that information around the personal information categories set out in the CCPA.
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In the past 12 months, we have collected the following information for the following purposes:
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Identifiers (such as your name, username, email address and cookies). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.

Business records (such as payment information). We obtain this information directly from you or otherwise automatically in the course of your interactions with our Services.

Demographic information / Classification characteristics under California or federal law (such as age or date of birth). We obtain this information if you provide it to us.

Commercial information (such as services purchased). We obtain this information directly from you or otherwise automatically in the course of your interactions with our Services.

Internet or other electronic network activity information (such as search history and browser information). We obtain this information automatically in the course of your interactions with our Services.

Geolocation data (such as your country location based on your IP address). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.

Audio, video and other electronic data (such as chat and any interaction that you may have with us, for example for customer service purposes). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.

Professional or employment-related information (such as your job title). We obtain this information when you provide it to us.

Profiles and inferences (such as inferences drawn from any of the information identified above to create a profile). We obtain this information automatically in the course of your interactions with our Website.

How We Share your Personal Information:

We do not share your personal information except as approved by you or as otherwise described in this Privacy Statement. In the preceding 12 months, we have disclosed the following categories of personal information described above for the business purposes described in this Privacy Statement:

Identifiers such as those set forth above;
Internet or other electronic network activity information;
Demographic information / Classification characteristics;Commercial information;
Geo-location data;Audio, video and other electronic data;
Professional or employment-related information;
Profiles and inferences.

Under the CCPA, a "sale" is defined very broadly and includes a wide array of data sharing. As the term is defined by the CCPA, we “sold” the following categories of personal information in the last 12 months: identifiers/contact information, Internet or other electronic network activity information, and inferences drawn from the above. We “sold” such information to advertising networks and data analytics providers. The business purposes of “selling” personal information is for third-party companies to perform services on our behalf, such as marketing, advertising, and audience measurement. We do not have any actual knowledge that we "sell" personal information of consumers under 16 years of age.

Most modern web browsers give you the option to send a Do Not Track signal to the sites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a site should respond to this signal, and we do not take any action in response to this signal.

If you are a California resident our default cookie settings may constitute a sale of personal information.

California Privacy Rights

If you are a California resident, you may have the following consumer privacy rights:
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Right to Know - You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information in the past 12 months. Note that we have provided much of this information in this privacy statement. You may make such a “request to know” by contacting us at founders@trellus.ai
Right to Request Deletion - You also have a right to request that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request, please complete a request to founders@trellus.ai
Right to Opt-Out - You have a right to opt-out from future “sales” of personal information. Note that the CCPA defines “sell” and “personal information” very broadly, and some of our data sharing described in this privacy statement may be considered a “sale” under those definitions as explained above. For more information, including how to opt-out, please see the “Cookies and Other Tracking Technologies” section of this statement. If you would like to request Do Not Sell/Share of your information, please complete a request to founders@trellus.ai
Right to be Notified of Financial Incentives: You have the right to be notified of any financial incentive offers and their material terms, the right to opt-out of such incentives at any time, and may not be included in such incentives without your prior informed opt-in consent. We do not offer any such incentives at this time.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law.

For more information regarding data rights requests, refer to the Contacting Us section below.

Data Retention

Trellus will retain personal data we process about Trellus Users for as long as we have a legitimate business purpose to do so. If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account. Please note that Trellus may retain your personal data for longer where there is a legal, tax or accounting obligation, contractual, or legitimate interest, including resolving disputes and enforcing our agreements and rights. When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

Please note that Trellus will retain Client Data that we process on behalf of our Clients for as long as needed to provide services to our Clients and in accordance with our agreements with our Clients.

Blogs

If the personal information we process about you is subject to EU data protection law, we rely on one or more of the following EU lawful legal bases:

Data subject has given consent to the processing of his or her personal data for one or more specific purposes
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Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Processing is necessary for compliance with a legal obligation to which the controller is subject

Processing is necessary in order to protect the vital interests of the data subject or of another natural person

Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Personal information is or may be used for the following purposes:

To provide and improve our Service.
To administer your use of the Service
To recommend follow-up reminders, assign tasks, or personalize the service,
To provide or offer software updates and product announcements.
To ensure our legal compliance obligations.

If you no longer wish to receive communications from us that are not required for the Service, please follow the "unsubscribe" instructions provided in any of those communications or update your account settings information.

Security

Trellus stresses its privacy and security standards. Although no one can guarantee absolute security, we regularly re-evaluate our privacy and security policies in order to adapt to new challenges. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it.

Changes to our Privacy Statement

We may update this Privacy Statement from time to time. If we make a material change to this Privacy Statement, we will provide you with notice (for example, by email, a sign-in notification, or some other means) and obtain your consent if and where this is required by applicable data protection law prior to the change becoming effective. You can see when this Privacy Statement was last updated by checking the "last updated" date at the top of this Privacy Statement.

Contacting Us

If you have any questions about our use of personal data, please contact us at founders@trellus.ai, or by calling at 1 (408) 623-7531.