Top 4 Best-Value RingCentral Alternatives for Businesses

Are you tired of paying for more features than you actually need with RingCentral? Or maybe you’re just looking for something better and reliable?

If so, turn to alternatives that offer a mix of affordability, flexibility, and powerful features. You can be after advanced AI-powered insights, CRM integrations, or a simple and effective VoIP solution.

Let’s discover some RingCentral alternatives that could supercharge your communication without breaking the bank!

1. Trellus

Trellus is a powerful autodialer that improves productivity with AI-powered insights. It integrates seamlessly into your existing sales engagement platform (SEP), allowing your team to amplify daily calls without additional costs.

The features include Instant Connect (zero delay on pickup) and AI-generated research for better conversations. You can also explore real-time buyer sentiment analysis and critical call highlights.

Trellus offers real-time coaching, success pattern analysis, and automatic CRM syncing with platforms like Salesforce and HubSpot. It’s an ideal alternative to traditional dialers, improving sales conversations' quantity and quality.

Pricing: There is a free plan for startups. The Power Plan costs $39.99/user/month, and the Business Plan has custom pricing.

Pros

• Instant Connect for no delays on pickups
• AI-driven insights and real-time coaching
• Single-line dialing boosts conversation rates
• CRM and tool integrations (Salesforce, HubSpot)
• Free plan for startups

Cons

• Power Plan required for advanced features

2. Vonage

Vonage is a customizable VoIP phone system ideal for businesses seeking flexibility in their communication workflows. It offers a range of features such as unlimited domestic calling, phone number porting, and a VBC Admin Portal to manage settings.

Vonage integrates with apps like Google Workspace, Salesforce, and Slack. It also provides video conferencing through Amazon Chime Pro, starting with the Premium plan. Vonage is known for its ease of use and scalability, making it suitable for businesses of varying sizes.

Pricing: The plans start at $13.99 per user/month (Mobile plan) and go up to $27.99 for the Advanced plan.

Pros

• Highly customizable with extensive features
• Easy to use with mobile and desktop apps
• Excellent call quality and app integrations
• No need for training for most users

Cons

• Many features require add-ons, increasing costs
• No built-in video conferencing (third-party integration)
• No 24/7 customer service

3. Ooma

Ooma is a budget-friendly VoIP service ideal for small businesses for communication features. It offers key capabilities such as call queuing, CRM integrations (including Salesforce), hot desking, and basic call management tools. The mobile app is feature-rich, allowing users to manage settings and take calls.

Pricing: The Ooma Office Essentials plan costs $19.95 per user/month. They go up to $29.95 for the Ooma Office Pro Plus plan. It includes advanced features like a call center, team chat, and voicemail transcription.

Pros

• Affordable pricing with essential features
• Easy setup and management
• Mobile app for managing calls on the go
• Includes virtual receptionist and call forwarding

Cons

• Limited international calling options
• The mobile app is basic
• Limited integrations and video functionality

4. DialPad AI Voice

DialPad is a cloud-based business phone system built on the Google Cloud Platform. It is designed for mobility, flexibility, and security. The platform offers advanced features like real-time transcription, post-call summaries with highlighted action items, team messaging, video conferencing, and seamless device switching. DialPad also integrates with cloud applications like G-Suite, Salesforce, and Zendesk to boost productivity and collaboration.

Pricing: Its pricing starts at $15 per user/month (Standard) and goes up to custom Enterprise plans.

Pros

• Real-time transcription and post-call summaries with action items
• User-friendly interface with minimal training required
• Integrates with major cloud applications
• Advanced security features

Cons

• Essential features may be limited to higher-tier plans

Summing Up

The right communication platform can make or break your business’s productivity. Explore our alternatives to elevate your business communication without the hefty price tag.

Whether you're looking for simplicity, advanced features, or customizable integrations, these platforms have got you covered.

So, take a closer look at these options, and get ready to upgrade your business communications today. It’s time to make every conversation count!

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