7 Best Parallel Dialer(s) For Effective Cold Calling

With the current proactive state of cold calling in the sales sector, auto dialers are almost a thing of the past. 

Don’t get us wrong when we suggest that auto-dialers are lagging behind.

They are still robust and an overall decent addition to any sales team tools’ staple. Especially when you are looking at a small business, we’d recommend going through our list of handpicked auto dialers for such platforms. 

However, if you’re looking at a large-scale powerhouse of a business with sheer volume of calls to make on any given day, you need something more than just an auto dialer.

We’ve got parallel dialers these days – and those too, with A.I. enhancements that not only make simultaneous calling a breeze, but your sales team can also learn stuff in real-time.

This post showcases everything there is to an ai parallel dialer and recommends some of the best parallel dialer tools to help you get started in no time.

7 Best Parallel Dialer For Effective Sales Cold Calling

Let’s double down on some of the best parallel dialers for cold calling that your sales teams can potentially use.

Bear in mind that these programs vary in terms of overall features and pricing. The latter is more important because a higher number of features also impacts the price point. 

Normally, you’d want a software that doesn’t break the bank, especially if your business has a small sales team, and doesn’t have a lot of money to spend.

1. Orum

First off, we’ve got Orum (*among a few others) as the best parallel dialer to date.

It’s a dedicated cloud-based platform, which eliminates the need for cumbersome multi-step installations.

As an ai parallel dialer would typically go, this tool enables SDRs to automate simultaneous cold calls, eliminating the need for dialing one number at a time. 

As a result, your team is looking at reduced idle time and increased volume of conversations. Orum's AI also integrates with various CRMs, such as Apollo, Salesloft, Salesforce, and Outreach, and provides advanced analytics to track and optimize performance.

Key Features

• AI-Driven Dialer: Automates power and parallel dialing with real-time human detection.
• CRM Integration: Syncs with Salesforce, HubSpot, Gong, Outreach, and more.
• Spam Prevention: Monitors and rotates numbers to avoid spam flagging.
• Call Library & Coaching: Offers call recordings and live coaching tools.

2. Nooks.Ai

Up next, we’ve got Nooks on the list.

It’s yet another cost-effective ai parallel dialer that can also be dubbed as a parallel dialer for HubSpot.

Speaking of ai parallel dialer for HubSpot, this tool not only integrates with HubSpot, but also many other popular CRM systems like Salesforce and Pipedrive, allowing your agents to access customer data directly from the dialer. 

Doing so ensures a more personalized approach to each call and enhances overall engagement. 

The software emphasizes both outbound calling and sales team collaboration, providing a virtual sales floor where reps can work together in real-time while making calls. 

Nooks integrates AI to help sales reps increase their daily call volume while also facilitating instant feedback and training through its collaborative features.

Key Features

• User-Friendly Interface: Simplifies onboarding and daily use for sales teams.
• Soc-2 Type 2: Offering a high-grade security system for enhanced data and privacy.
• Clean Data On The Go: As sales teams call contacts on their list, the numbers are automatically cleaned with the help of features, such as Hot Numbers, Dial Tree navigation, and phone number enrichment.
• Robust Integrations: Connects with Salesforce, HubSpot, Pipedrive, and more.
• Remote Team Support: Cloud-based with mobile access for flexibility.‍
• Advanced Collaboration Tools: Includes call whispering and live monitoring.

3. Koncert

Koncert is a well-known ai parallel dialer for HubSpot & Apollo that streamlines your teams’ call-related requirements from the get-go.

The program enables sales development representatives (SDRs) to connect with more prospects in a fraction of the time compared to manual dialing. 

It helps alleviate common pain points like wasted time on voicemails and disconnected numbers, boosting productivity and scaling operations for both SMBs and large sales teams.

Key Features

• AI Call Filtering: Uses predictive algorithms to filter out dead-end calls, ensuring reps connect with live prospects more frequently.
• CRM Integration: Seamlessly syncs with platforms like Salesforce, automatically updating lead lists and call outcomes.
• Real-Time Analytics: Provides dashboards showing metrics like call volume, talk time, and pacing, aiding managers in tracking performance.
• Call Recording: Essential for rep training and maintaining records of important sales conversations.
• Remote Coach: Allows managers to monitor calls and provide real-time guidance during conversations.
• Scalability: Supports high-volume calling without the need for linear SDR expansion​
• CRM Integrations & More: Seamless integration with Hubspot and Apollo. You are also looking at auto-pop CRM + LinkedIn for each client on the list, alongside easy field mapping.

4. Elto Dialer

Elto is an ai parallel dialer and is dubbed as yet another powerful solution for businesses looking to enhance their cold-calling efforts through omnichannel communication. 

As far as parallel dialing features are concerned, you can call up to 6 numbers, whereas Elto detects voicemails, human pickups, and IVRs for a better user experience.

Their platform is built for efficiency, empowering SDRs and sales reps to increase call volume while reducing manual dialing downtime. 

The tool is known for its ease of use and seamless integration with CRM systems.

Key Features

• Multiple Line Dialing: Allows SDRs to engage with several prospects at once, quickly bypassing inactive or disconnected numbers.
• CRM Integration: Syncs data from calls directly with CRM platforms for streamlined lead management.
• Customizable Dialing Settings: Adjust the number of calls dialed concurrently based on your team's capacity and campaign goals.
• Real-Time Call Routing: Ensures that connected calls are instantly transferred to available reps.
• Automated Compliance Management: Built-in tools help maintain compliance with telemarketing regulations.

5. ConnectandSell

Up next on our list, we’ve got ConnectandSell as another best parallel dialer to date.

Depending on your business’s budget, you can easily afford this tool to revolutionize your team’s simultaneous cold-calling experience from the get-go.

We are looking at a state-of-the-art leader in high-volume dialing solutions, enabling reps to focus more on conversations rather than wasting time dialing numbers manually. 

The platform is designed to increase the number of live prospect connections, improving productivity for outbound teams across industries.

Key Features

• Efficient Dialing: ConnectandSell’s patented technology increases live conversations by dialing multiple numbers simultaneously and transferring only live calls to reps.
• Real-Time Dashboards: Provides data on call activity, connect rates, and conversation quality to assist managers in optimizing team performance.
• CRM and Sales Tool Integration: Seamlessly integrates with Salesforce and other CRMs for real-time data synchronization.
• Compliance and Security: Ensures compliance with regulatory standards, including GDPR and TCPA, making it a secure solution for outbound sales teams.

6. Kixie

Kixie brings AI-powered voice intelligence to the forefront of cold calling. 

The program offers an advanced parallel dialing solution with built-in sales automation features, empowering teams to increase call volume while maintaining high conversation quality. 

Known for its ease of use and fast deployment, Kixie enables outbound teams to quickly scale their calling campaigns. As a business owner, you can also browse through their official setup guides for creating Kixie automations in Zoho, Pipedrive, Hubspot, and Zapier. 

Other than that, Kixie’s mobile-friendly design ensures that agents can stay productive regardless of their location. 

Key Features

• Parallel Dialing: Enables reps to dial multiple numbers simultaneously, maximizing live conversations while reducing wasted time.
• Automated Call Logging: Automatically logs call details into the CRM, ensuring records are accurate and up to date.
• Local Presence Dialing: Increases answer rates by displaying local numbers when reaching out to prospects.
• Voice and SMS Automation: Allows reps to follow up with prospects via SMS and voicemail, adding additional layers of engagement.
• Real-Time Analytics: Detailed reports and metrics on call performance, helping managers monitor and improve team productivity.

7. Salesfinity

Still to come on our list of best ai parallel dialers is none other than Salesfinity.

The program stands out as an efficient parallel dialing platform aimed at outbound teams that need to enhance their sales pipeline. 

The platform’s automation features enable sales reps to manage thousands of calls in a day, helping to drive higher engagement and conversation rates., Salesfinity also offers integration capabilities with your existing CRMs.

Consider tools like Salesforce and HubSpot as part of the staple where this tool can be integrated for uninterrupted workflow.

Take a look at some of the main highlights of this tool.

Key Features

• A.I Powered Automations: The program streamlines your teams’ overall workflow, offering a decluttered approach to handling repetitive tasks, scoring leads, and converting them and vice versa.
• Salesfloor Collaboration: Seamless sales collaborations in real-time for multi-sized businesses.
• Automated Call Handling: Significantly reduces idle time by automating the dialing and routing process.
• CRM Integrations: Integrates with top CRMs to ensure seamless data flow between systems, keeping lead information up-to-date.
• Real-Time Analytics: Offers performance insights that help reps and managers track engagement and improve strategies.
• Scalability: Built to handle both small and large teams, scaling as needed based on sales goals and campaign size.

What Is a Parallel Dialer?

The term” ‘what is a parallel dialer’ coincides with any tool that helps you to make multiple calls at the same time.

Let’s say, your ai parallel dialer can make up to 5 calls. Anyone who picks up on the other side is instantly connected to your salesperson. So on and so forth.

The idea is to minimize the time between calls unlike a power or an auto dialer which automatically dials the next number in sequence.

The only difference between the auto dialer vs parallel dialer analogy is the fact that auto dialing is a single-line dialing operation, while parallel dialing lets you dial more numbers simultaneously.

How Does An Ai Parallel Dialer Make a Difference

In the long run, when you are looking at increased productivity, minimum time loss on your sales teams’ end, and an exorbitant number of KPIs to meet, parallel dialers are the better choice.

As stated earlier, these tools enable multiple calls at the same time. But that’s just the basic aspect of these tools.

There’s a lot more to a parallel dialer then you’d normally expect. 

Some of the key features of these software can be summed up as:

• Enhanced Call Connection Rates: Since multiple numbers are dialed at once, parallel dialers ensure that agents are connected to live prospects more frequently, reducing downtime.
• Improved Productivity: Agents can focus purely on conversations with prospects rather than manual dialing or waiting on hold. This shift significantly boosts their productivity and morale.
• Automated Workflows: Features like voicemail drop, call routing, and follow-ups can be automated, further streamlining the calling process.
• Real-Time Insights: Advanced reporting and analytics offer managers a clear view of performance metrics, allowing them to make data-driven decisions to optimize campaigns.

Key Features to Look For In a Parallel Dialing Tool Online

When selecting an ai parallel dialer for the first time – and that too, without any prior experience with parallel dialing, here are some of the general key features you need to look for.

Case in point, these features are general. Your business requirements might be different than what the standpoints are based on. Therefore, feel free to improvise and see which ai parallel dialer from our list, fits your exact business requirements.

• Dialing Modes: Look for tools that offer multiple dialing modes like preview, progressive, and predictive dialing. These modes can significantly impact the efficiency and productivity of your cold calling efforts.
• Integration Capabilities: Ensure the tool integrates seamlessly with your existing CRM systems and other business tools. This integration will streamline workflows and make data management easier.
• AI and Analytics: Advanced analytics and AI-powered features can provide real-time insights into call performance, helping you make data-driven decisions.
• Compliance and Security: If you operate in a regulated industry, features like call recording, data encryption, and secure storage are crucial.
• User Interface: A user-friendly interface can reduce the learning curve for your team and improve overall efficiency.
• Customization: Customizable workflows and scripting can help tailor the tool to meet your specific needs.
• Support for Omnichannel Communication: Some tools offer capabilities beyond just voice calls, such as email and SMS follow-ups, which can also be beneficial.

Try One, Or Try Them All!

Most vendors offer free trials or demo versions, so take advantage of these to evaluate how well the tool integrates with your workflows, fits your budget, and meets your unique needs.

Select a tool that not only meets your current requirements but also scales with your business and adapts to changing needs. 

A well-chosen parallel dialer tool can be a game-changer for your sales strategy, driving efficiency and boosting productivity across your team.

In case you don’t see your favorite tool on this list, feel free to reach out to us. We’d be more than happy to make the addition to this post. 

Until next time, good luck!