Top HubSpot Sales Hub Alternatives for Growing Businesses

Struggling to find the perfect tool for your sales team? HubSpot sales hub is a powerhouse, but it’s not for everyone. Maybe you’re tired of the high costs, or the features just don’t fit your team’s unique needs.

Whether you’re after smarter automation, real-time coaching, or CRM integrations, we’ve got the top alternatives lined up to help you close more deals without the headaches. Let’s dive in and find your perfect match!

1. Trellus

Trellus is a top alternative to HubSpot. It offers an AI-powered autodialer that improves sales productivity with features like real-time coaching, buyer sentiment analysis, and CRM integration. It boosts call volume with single-line dialing and ensures seamless operation within existing sales engagement platforms. Key tools include real-time transcripts, voicemail drops, auto dispositions, and AI-generated call summaries.

Pricing

• Free Plan: Includes call transcription, AI coaching, and analytics.
• Power Plan: $39.99/user/month; adds unlimited dialing, voicemail drops, and advanced transcripts.
• Business Plan: Custom pricing for enterprise needs.

Pros

• Real-time coaching and actionable insights
• Easy CRM integration with automatic call logging
• Affordable plans with a free tier

Cons

• Advanced features unavailable in the free plan

2. Freshcaller

Freshcaller is a robust call center solution that is ideal for upgrading phone support. It allows you to transfer existing numbers or purchase new local, toll-free, or vanity numbers. Features include customizable greetings, IVR routing, live call monitoring, call transcripts, and detailed analytics. Its AI voice bot can answer FAQs and route calls based on configurable rules. Freshcaller also supports call queues, callback requests, and voicemail routing during off-hours.

Pricing: Free plan (pay-per-minute) includes basic features. Growth plan: $15/agent/month with 2,000 free minutes. Pro plan: $39/agent/month to bring your own number. Enterprise plan: $69/agent/month with AI voice bot.

Pros

• AI voice bot for instant FAQ responses
• Flexible pricing, including a free plan
• Advanced call routing and monitoring

Cons

• AI bot limited to Enterprise plan
• Pro plan required to bring your own number

3. Intercom

Intercom is an AI platform designed for advanced support automation. Its AI agent, Fin 2, automatically handles customer queries using resources like help center articles, website content, and past conversations. Fin 2 can route unresolved queries to specific teams, execute tasks like order cancellations through integrations (e.g., Shopify), and update external systems. Reporting features show the resolution rates and identify areas for improvement.

Pricing: The Essential plan costs $29/seat/month. Advanced plan: $85/seat/month. Fin 2 resolutions: $0.99/resolution. Expert plan: $132/agent/month.

Pros

• Robust AI-driven automation and workflows
• Customizable tone, routing, and resource use
• Integration with external systems

Cons

• Added costs for Fin 2 resolutions and AI assistant use

4. Help Scout

Help Scout offers a customer engagement and support platform with features like shared inboxes, a knowledge base, live chat, and AI tools for automation. Its omnichannel inbox consolidates email, live chat, and social queries with features like collision detection, saved replies, and customer profiles.

AI features include reply drafting, conversation summaries, and grammar assistance. Beacon's live chat widget supports proactive messaging and integrates with knowledge bases for self-service options. Reporting tools provide insights into query trends and customer satisfaction.

Pricing: The free plan includes one inbox, one knowledge base, 10 workflows, and access to all AI features for up to 50 contacts/month. Paid plans start at $50/month with additional features and contacts.

Pros

• Robust AI tools for faster resolutions
• Proactive live chat and self-service options
• The free plan includes AI and basic features

Cons

• Contacts capped on the free plan

5. Dixa

Dixa is a customer support and engagement platform with skill-based routing. It prioritizes requests based on agent skills, availability, and urgency across multiple channels, including email, social media, chat, and phone. It offers advanced phone support features like IVR, queue announcements, callbacks, and call monitoring, alongside AI chatbot capabilities.

Dixa supports channels like Messenger, WhatsApp, and Instagram but lacks customer portals and SLA tracking. Its UI is designed for support teams, making it a viable option for those seeking a sleek interface over additional features.

Pricing: Starts at $39/agent/month (Dixa Messenger only). Growth plan: $89/agent/month for omnichannel support. AI chatbot: $0.20/conversation.

Pros

• Intelligent skill-based routing across multiple channels
• Advanced phone support options
• User-friendly interface

Cons

• Missing customer portals and SLA features
• AI chatbot incurs additional per-conversation costs

Summing Up

Finding the right sales tool doesn’t have to be a headache. With the HubSpot alternatives, you’ve got options that can offer better flexibility, pricing, or features to suit your unique sales process. So, what are you waiting for? Take the leap, explore your options, and choose the solution to help you close deals faster and smarter! Your next big win is just a click away.

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