Best Sales Chatbots That You Need To Try For Streamlining Business

Imagine this: You’re browsing for a new pair of sneakers or anything in particular, trying to find the perfect fit, and suddenly, a little chat window pops up on the website — “Need help choosing the right size?” 

Within seconds, the chatbot suggests styles based on your past searches, offers you an exclusive discount and even gives you a rundown of the latest trends. 

Before you know it, you’ve added two pairs to your cart instead of just one.

That’s the power of sales chatbot AI.

For online shoppers, chatbots have become a familiar sight. Just about every ecommerce site has that friendly little chat icon in the corner, ready to assist. 

The chatbot market is set to exceed $3.9 billion globally by 2030, and over half of large enterprises are pouring more resources into AI sales chatbot development rather than mobile sales apps. 

The shift makes perfect sense—sales chatbots streamline the buying process, increase efficiency, and improve the customer experience.

If done right, chatbots are a game-changer in many ways. 

They save time, reduce workload, and optimize sales.

That also means that you have more time to put into any thought process that eventually scales your business.

But for that to happen, business owners and managers need to be smart about how they use them. 

Poorly designed chatbots can frustrate customers instead of helping them, leading to lost opportunities. The key is knowing what kind of chatbot fits your business needs and making sure it enhances the sales process instead of complicating it.

What is an AI Sales Chatbot?

A sales chatbot AI is designed to assist customers during the purchasing journey using conversational AI. 

These bots use natural language processing (NLP), machine learning, and pre-programmed responses to act as a digital sales assistant. They provide product recommendations, answer questions, guide customers through purchases, and even handle transactions—all without requiring human intervention.

There are three main types of chatbots used for sales and customer support:

• Knowledge-based chatbots: These bots answer common questions like “What’s the price of this product?” or “Do you offer free shipping?” If they can’t provide the right answer, they pass the conversation to a live agent.
• Decision tree chatbots: These bots guide customers through structured conversations, leading them toward an end goal—whether that’s gathering contact details, completing a sale, or booking an appointment.
• Task-specific chatbots: These are highly specialized bots designed for unique tasks like helping users set up accounts, walking them through a checkout process, or troubleshooting issues.

Some chatbots can handle all three functions, but sometimes, less is more. Giving a chatbot too many responsibilities can overwhelm it and negatively impact customer interactions. 

The good news? 

Running multiple chatbots is cost-effective, and businesses can afford to have different bots handling different tasks.

Do Chatbots Increase Sales?

The short answer? 

Yes.

AI sales chatbots don’t just assist customers—they actively boost revenue. 

Any task handled by a chatbot frees up human reps to focus on more complex issues. This speeds up response times, increases customer satisfaction, and leads to more closed deals.

But that’s just the beginning. 

Here’s how sales chatbot AI can help drive revenue growth:

Generating and Qualifying Leads

Sales chatbots are great for lead generation. Many potential customers interact with chatbots before making a purchase, using them to ask about products, pricing, or availability. 

Instead of letting those leads slip away, a chatbot can capture contact details and pass them along to the sales team.

Beyond collecting basic information, chatbots can also help qualify leads. 

They can ask pre-set questions to determine whether a lead is a good fit and then prioritize high-quality prospects for follow-up by a sales rep. 

On a related note, doing so also prevents reps from wasting time on leads that aren’t likely to convert.

Recovering Abandoned Carts

Abandoned carts are one of the biggest revenue leaks in ecommerce, but chatbots can help fix that. 

If a customer leaves without completing a purchase, the chatbot can send a follow-up message, reminding them about the items in their cart and even offering a discount to encourage checkout.

Cross-Selling and Upselling

A good chatbot doesn’t just help customers find what they’re looking for—it also suggests additional products that might interest them. 

For example, if a customer buys a laptop, the chatbot might recommend accessories like a wireless mouse or a protective case. 

These small, strategic upsells can significantly increase the average order value.

Creating a 24/7 Sales Team

Unlike human sales reps, chatbots don’t need sleep. 

They’re available 24/7, ensuring that customers can get answers to their questions and make purchases at any time—whether it’s during business hours or at 3 AM. 

In a broader sense of things, it also means that businesses can capture sales that might otherwise be lost due to limited customer service availability.

Best Sales Chatbots to Try in 2025 & Beyond For Better Conversions

There’s no shortage of AI sales chatbots on the market, but choosing the right one depends on your business needs, budget, and tech capabilities. 

Here are some of the best options to consider:

1. Trellus – All In One Ai Sales Tool for Outbound Lead Gen Platforms

Trellus is an all in one ai sales tool that’s primarily recognized as a cold and warm calling solution for all kinds of businesses.

The ai sales chatbot is a dedicated feature that’s part of the package. On top of it, the platform comes with auto and parallel dialing features so that your sales reps can engage prospects without transitioning to an alternative, or multiple solutions to manage workflows.

Speaking of workflows, Trellus also supports CRM integrations by allowing you to use the program with popular CRM platforms, such as Hubspot, Outreach, Apollo, SalesLoft etc.

Top it off with a super affordable and the most competitive pricing plan, you are looking at a fully fledged solution that only takes a simple Google Chrome extension to work. 

Interested in knowing more? 

Feel free to book a demo with our sales team to get started on how to fully unlock your sales business potential with Trellus.

2. Claude

• Best for: Creating interactive dashboards and chat-based data tools
• AI Model: Claude 3 Haiku, 3.5 Sonnet, and 3 Opus
• Pros: Strong contextual memory, empathetic responses, unique feature called Artifacts for creating interactive tools
• Cons: Limited free usage, pro plan required for higher limits

Claude is an AI-driven chatbot that can generate reports, dashboards, and even animations with a few simple prompts. 

The platform is particularly useful for businesses that need dynamic, real-time data tools alongside their chatbot functionality.

3. Tidio

• Best for: Small to mid-sized businesses looking for an easy setup
• Pricing: Free basic plan, paid plans start at $49/month
• Pros: No coding required, over 35 templates, integrates with major CRMs
• Cons: Limited free version, some advanced features require higher-tier plans

Tidio combines live chat and chatbots in one platform, making it a great choice for businesses looking to automate customer interactions without losing the personal touch of live chat.

4. HubSpot Chatbot Builder

• Best for: Businesses already using HubSpot
• Pricing: Free with HubSpot CRM; advanced features in paid tiers
• Pros: Seamless integration with HubSpot CRM, lead qualification tools
• Cons: Advanced features require premium plans

If your company is already using HubSpot for CRM, this chatbot is a no-brainer. 

This ai sales bot can qualify leads, schedule meetings, and assist with self-service customer support.

5. Drift

• Best for: Businesses focused on conversational marketing
• Pricing: Custom pricing
• Pros: Personalized playbooks, AI-powered lead qualification
• Cons: Premium features only available in higher-priced plans

Drift is known for its ability to create highly personalized interactions that help businesses build relationships with customers over time. 

Having said that, if your goal is to increase engagement and conversion rates, Drift is a solid choice.

6. Intercom

• Best for: Large businesses with diverse customer service needs
• Pricing: Starts at $74/month for small businesses
• Pros: Multi-language support, advanced reporting, predictive responses
• Cons: Can be expensive for larger teams

Intercom is one of the most well-known chatbot providers and offers robust automation tools to improve customer interactions at scale.

How to Set Up a Sales Chatbot Without Breaking a Sweat

If you're looking to boost sales and create a smoother customer experience, adding a sales chatbot AI to your business is a game-changer. 

But the big question is: how do you actually set one up? 

Let’s walk through three main ways to get a chatbot up and running, without getting lost in technical jargon. 

1. Build Your Own Chatbot (For the Tech-Savvy)

If you have an in-house development team that loves tackling challenges, creating a custom AI sales chatbot from the ground up might be the perfect route. 

Alternatively, due to budget concerns or anything similar, you can use Trellus. 

All you need to do is install its Chrome Extension and that’s about it.

There’s no hassle of 3^rd party app integrations, API settings or stuff like that.

You get total control. 

That also means that your sales process is further optimized, ensuring seamless performance on many different levels.

On a related note, if you are thinking of using a different platform, you should know that a chatbot isn’t a one-and-done project; it requires updates, refinements, and occasional troubleshooting. 

If you’re ready for that commitment, this option gives you maximum flexibility and customization.

2. Use a Third-Party Chatbot (When You Need Something Specific)

Maybe you’re already using a chatbot from another provider, or you need specialized features that aren’t built into your current CRM. 

In that case, choosing one of the best sales chatbots from a third-party service is a solid option.

Many such bots and tools support external solutions, so you can connect your favorite AI sales chatbot without disrupting your workflow. 

Different chatbot providers have their own setup instructions, but most are designed to be user-friendly and quick to implement. 

One thing to keep in mind: your chatbot’s capabilities depend on what’s offered in the third-party software. 

If you need social media engagement, make sure your chatbot supports that channel. 

If you’re focused on e-commerce, look for a chatbot with upselling and abandoned cart recovery features.

Wrapping It Up

So, do chatbots increase sales? 

Absolutely. 

They capture leads, provide instant responses, and keep customers engaged around the clock. 

With the right sales chatbot AI in place, you’ll streamline operations, boost conversions, and give your customers a seamless buying experience. The future of sales is automated—so why not start now?

Frequently Asked Questions – Best Sales Chatbots

1. How do chatbots increase sales for businesses?

Chatbots play a crucial role in improving sales by providing instant customer support, answering common inquiries, and guiding potential buyers through the sales funnel. 

Unlike human agents, a well-optimized AI sales chatbot can engage with multiple customers at once, reducing wait times and ensuring no lead goes unanswered. 

Sales chatbots can also offer personalized product recommendations based on customer preferences, retrieve abandoned cart details to encourage checkouts, and even schedule follow-ups for high-value leads. 

This consistent and efficient communication builds trust with customers and ultimately drives more conversions.

2. What are the key features to look for in the best sales chatbots?

When choosing the best sales chatbot for your business, consider features like AI-powered natural language processing, multi-channel support, lead qualification capabilities, and seamless CRM integration. 

A good chatbot should be able to engage in human-like conversations, understand customer intent, and provide relevant responses in real time. 

Automation of repetitive tasks, data collection for future marketing efforts, and the ability to escalate conversations to live agents when necessary are also critical. 

If e-commerce is your focus, look for a chatbot with product catalog integration, order tracking, and upselling features to maximize revenue.

3. Is setting up a sales chatbot AI complicated?

Not at all! Setting up a sales chatbot AI can be incredibly easy, depending on the approach you choose. 

If you go with a Trellus or something similar, the setup is straightforward and doesn’t require coding skills. 

You simply configure its responses and define automation rules. 

For those looking for advanced customization, building a chatbot using an API requires more technical expertise but allows for greater control. 

Many third-party chatbot providers also offer drag-and-drop builders, making it accessible even for businesses without a dedicated tech team.

4. Can a sales chatbot replace human sales representatives?

While AI sales chatbots significantly improve efficiency, they work best as a complement to human sales teams rather than a complete replacement. 

Chatbots excel at handling repetitive tasks, qualifying leads, answering FAQs, and providing instant responses. 

However, for complex sales discussions, high-value negotiations, or emotional customer interactions, human agents are still essential. 

The ideal setup involves chatbots handling the initial engagement and routine inquiries while seamlessly transferring more nuanced conversations to human representatives when needed.

5. What industries benefit the most from using a sales chatbot?

Virtually any industry can benefit from sales chatbots, but they are particularly effective in e-commerce, SaaS, real estate, finance, and customer service-heavy sectors. 

In e-commerce, chatbots assist with product recommendations, abandoned cart recovery, and order tracking. In SaaS and B2B industries, chatbots qualify leads and schedule demo appointments. 

For real estate, they provide property details and book viewings. 

Financial services use chatbots to answer common banking questions and guide customers through loan applications. 

No matter the industry, the ability to engage customers 24/7 and streamline the sales process makes AI-driven chatbots a valuable asset.