Our Top Picks
Sales calling software plays a critical role in any business's communication strategy.
JustCall is a significant player in this realm, offering a comprehensive suite for contact center management. However, businesses might seek alternatives to JustCall for various reasons such as cost, specific feature needs, or scalability concerns.
Exploring JustCall alternatives can help companies find a tool that better matches their unique requirements and enhances their sales workflows.
Why Businesses Might Need JustCall Alternatives
There are several reasons why businesses might look for alternatives to JustCall:
- Cost considerations: JustCall can be expensive, and businesses with budget constraints might need a more cost-effective solution.
- Feature requirements: Some companies may require specific features that JustCall lacks or doesn't excel at.
- Scalability: Businesses expanding rapidly might need a more scalable solution that adjusts better to their growth.
- Integration needs: Companies that heavily rely on CRM or other platforms might need software that offers better or more seamless integration capabilities.
- Usability: Sometimes, more user-friendly options with simpler interfaces could be a priority for training ease and efficiency.
- Support and service levels: Businesses might also prioritize finding a solution that offers more robust customer support and service quality.
Key Factors to Consider When Choosing a Sales Calling Software
Choosing the right sales calling software is key to ensuring efficient communication and maximizing sales potential.
Here are some critical factors to ponder:
- Features: Evaluate the specific needs of your sales team. Look for features like auto-dialing, call recording, analytic tools, and CRM integration.
- Scalability: Ensure the software can grow with your business. Scalability is essential for keeping up with an increasing number of users and calls.
- Ease of use: A user-friendly interface can enhance productivity and reduce training time.
- Integration capabilities: Choose a tool that can seamlessly integrate with your existing CRM and other essential business software.
- Pricing: Examine your budget and compare it against the various pricing plans, ensuring you get the best value for the cost.
- Reliability: Opt for software with a strong track record of uptime and performance stability.
- Customer support: Consider the level of customer service and support available, as this can greatly impact your overall experience.
Top JustCall Alternatives Available in 2025
Several alternatives have emerged that provide competitive features and benefits compared to JustCall. Here’s a brief introduction to some of the top options in 2025:
- Trellus: Known for enabling sales teams with a robust M.L. & NLP-based artificial intelligence technology that performs behavioral analysis on ongoing calls and highlights different cues to enable callers to perform better. You’re looking at 3x increased conversions, non-stop power dialing, automated workflows, and seamless CRM integration as well.
- CloudTalk: Known for its versatility and robust B2B and B2B2C capabilities, CloudTalk integrates well with popular CRM systems and is competitively priced against JustCall.
- Kixie PowerCall: With advanced outbound calling automation, real-time analytics, and flexible customization, Kixie is a strong candidate for improving sales workflows.
- Talkdesk: Offering enterprise-grade solutions with AI-powered lead qualification, scalability, and strong security features, Talkdesk is ideal for large sales teams.
- RingCentral Contact Center: With unified communications integrating voice, video, and messaging, RingCentral supports global reach and multi-channel interactions while optimizing workforce efficiency.
Exploring these options can help businesses find a solution tailored to their specific needs, providing enhanced functionality, better integration, or more budget-friendly plans compared to JustCall.
Having said that, if you were to understand why businesses might seek alternatives, considering key factors, and exploring top options, companies can make an informed decision that best supports their sales team's productivity and effectiveness.
1. Trellus: Overall No.1 JustCall Alternative For Multi-sized, Multi Location Sales Call Platforms
Right off the bat, this JustCall alternative focuses on flexibility, advanced AI capabilities, and user-centric design to make sales workflows more effective. While JustCall is a strong option for basic call management and VoIP solutions, the program goes the extra mile to improve conversions, reduce admin work, and provide actionable insights to teams in real time.
Affordable and Transparent Pricing Plans
One of the first considerations for any business is cost. While JustCall offers tiered pricing, we’d say that the tool keeps things straightforward with flexible plans that cater to various needs:
- Free Forever: Starting at $0 per user per month, businesses can access real-time transcription, basic AI coaching, analytics, call summaries, and 30 dials per week. It’s perfect for small businesses and startups that want to test the waters without any financial commitment.
- Power: At $39.99 per user per month, this plan unlocks advanced features such as unlimited single-line dialing, voicemail drops, call transcripts, and more.
- Business: For larger teams or enterprises, Trellus offers custom plans. You can contact the sales team for a tailored solution that meets your unique requirements.
Compared to JustCall’s pricing, Trellus makes it easier for growing businesses to access premium features without burning a hole in their budget. The flexible pricing ensures that companies only pay for what they truly need.
AI-Driven Conversation Analysis: A Game Changer
Understanding sales conversations is key to improving performance, and this is where this ai sales calling software truly shines. Unlike JustCall, which primarily focuses on call handling and tracking, this platform offers comprehensive AI-powered conversation analysis.
The platform uses advanced Natural Language Processing (NLP) and machine learning to analyze calls and uncover valuable insights:
- Buyer Sentiment Analysis: Identifies subtle cues in conversations to gauge buyer sentiment, helping sales reps better understand prospects and tailor their approach.
- Key Highlights: The software pinpoints critical moments in calls, such as objections, opportunities, or signs of interest, so reps can capitalize on them in real time.
- Success Patterns: Trellus identifies trends and behaviors that lead to successful sales outcomes by analyzing data across multiple calls. Teams can replicate these winning strategies to boost overall performance.
For businesses exploring JustCall alternatives’ ability to transform call data into actionable insights gives it a significant advantage.
Real-Time Coaching: Performance Boost When It Matters Most
Trellus doesn’t just analyze conversations after they’ve happened—it provides real-time coaching while the call is still ongoing. This feature is a game-changer for sales teams that want immediate guidance to improve their success rate.
Here’s how it works:
- Instant Feedback: As sales reps engage with prospects, this ai sales software for small businesses provides real-time suggestions to refine messaging, respond to objections, or adjust the conversation’s tone.
- Next Best Action: The AI recommends the next step reps should take, whether it’s asking a specific question, following up on a point of interest, or moving toward a close.
- Client Insights: Trellus reminds reps of key details about the prospect—such as past interactions, pain points, or preferences—so they can personalize the conversation effortlessly.
For businesses comparing this platform to JustCall, this real-time coaching feature sets Trellus apart as the best JustCall alternative for teams that want actionable help at the moment.
Unparalleled Integration with CRMs and Sales Tools
Sales teams rely on multiple tools, and our tool ensures everything works together seamlessly.
With tools like JustCall, businesses sometimes face compatibility issues or limitations in how the software interacts with their tech stack. Through out software, we ensure that the hassle of going through CRM implementation hoops is eliminated.
The setup is pretty simple, and comes through a lightweight Google Chrome extension.
Other than that, some of the capabilities of this JustCall competitor that you need to be concerned with, are:
- Automatic Call Logging: Trellus logs all calls, transcripts, and notes directly into your CRM for easy tracking.
- Custom Integrations: Whether you use HubSpot, Salesforce, or other tools, the tool supports integrations that align with your specific needs.
- Workflow Optimization: Through connecting your existing systems with this platform, you can streamline tasks like follow-ups, reporting, and data entry, saving time and reducing admin work.
For businesses seeking a JustCall competitor that works effortlessly within their tech ecosystem, the program delivers a clear advantage.
Key Features
Trellus is packed with features designed to make sales calls more productive, efficient, and successful. Here’s a closer look at what you get:
- Real-Time Call Coaching: Uses AI to provide live coaching and suggestions during calls, helping reps adjust their approach on the fly.
- Auto Dispositions and Notes: Reps can automate post-call admin tasks like updating call outcomes, adding notes, and more.
- Hands-Free Calling: With auto-logging and streamlined workflows, reps can focus on conversations instead of manual tasks.
- Live Transcripts: Provides real-time call transcripts, ensuring no detail gets missed.
- Post-Call AI Summaries: After a call, the software automatically generates summaries and follow-up emails, saving reps valuable time.
- Single-Line Dialing: Converts any existing dialer into an automated single-line dialer for faster, more efficient calling.
2. CloudTalk
Up next, we’ve got CloudTalk as yet another robust alternative to JustCall.
This program offers a robust set of features that make it an attractive alternative to JustCall, especially for B2B and B2B2C sales teams.
A key standout is its user-friendly interface that facilitates both inbound and outbound calls, making the sales process smooth and efficient.
- Smart Dialer: CloudTalk's smart dialer helps increase call efficiency by minimizing manual dialing and automating the call sequence for sales agents.
- Call Routing: The advanced call routing feature ensures that calls are directed to the most appropriate agent, based on predefined rules and criteria, thus improving the chances of a successful conversion.
- Call Monitoring and Coaching: Managers can monitor live calls and provide real-time assistance to agents. This feature is particularly useful for training new team members and maintaining high call quality.
- Personalized Customer Interactions: CloudTalk enables agents to have personalized interactions by providing access to caller information and history during calls. This helps in building better customer relations and improving sales outcomes.
- Global Numbers: With CloudTalk, businesses can acquire international numbers and reach clients across different geographies, making it ideal for expanding global sales operations.
CRM Integration Capabilities
A significant advantage of CloudTalk is its seamless integration capabilities with a wide range of popular CRM systems.
This feature is invaluable for sales teams that rely heavily on customer data to personalize their outreach and maintain records. Some key CRM systems that integrate well with CloudTalk include:
- Salesforce: Integration with Salesforce allows for real-time synchronization of call logs, notes, and customer interactions, ensuring that sales teams have up-to-date data at their fingertips.
- HubSpot: CloudTalk's integration with HubSpot enhances contact management and automates the logging of call activities directly into the CRM.
- Pipedrive: With Pipedrive integration, workflows are streamlined by syncing customer information and automating follow-up tasks.
These integrations are designed to be intuitive and easy to set up, minimizing downtime and ensuring that sales teams can quickly leverage these powerful tools.
Pricing Comparison with JustCall
When comparing pricing, CloudTalk offers a more cost-effective solution relative to JustCall, making it an appealing choice for businesses looking to maximize their ROI.
Their platform provides flexible pricing plans that cater to both small and large enterprises:
- Starter Plan: Begins at a lower price point to accommodate smaller teams or startups, offering essential features with a focus on growth.
- Essential Plan: Includes additional capabilities that are necessary for scaling operations, such as advanced analytics and integrations.
- Professional Plan: Tailored for larger organizations, this plan includes a comprehensive suite of features to support extensive sales operations with advanced customization.
- Custom Plan: For businesses with specific needs, CloudTalk offers custom plans that can be tailored to unique requirements.
By offering a range of pricing options, CloudTalk ensures that businesses of all sizes can find a plan that fits their budget while still delivering robust functionality.
This adaptability and versatility make CloudTalk a compelling alternative to JustCall, providing both the features and integrations necessary to support dynamic sales teams.
3. Kixie
Kixie has been mentioned on our blog a couple of times as a very reliable software for sales call businesses, looking for a bit of automation on the side.
As one of the best JustCall alternatives to date, the program is designed with sales automation at its core, enhancing the efficiency of outbound calling operations.
Key features include the Smart Dialer, which auto-dials and sequences calls, ensuring no lead is left unattended. Advanced call routing directs calls to the most qualified sales rep based on predefined criteria, optimizing engagement.
Moreover, tools like click-to-call and power dialing streamline the calling process further, making outreach swift and effective.
Analytics and Reporting Capabilities
Insightful analytics and reporting are crucial for fine-tuning sales strategies, and Kixie excels in this area.
The platform offers real-time analytics that provide an up-to-the-minute overview of call performance metrics. This includes data on call duration, response rates, and customer interactions. Sales teams can leverage this data to make informed decisions and adapt strategies on the fly.
The reporting capabilities are equally robust, with customizable reports that can be tailored to specific business needs.
Reports can track individual and team performance, identify trends, and highlight areas for improvement.
Customization Options
Kixie understands that no two sales teams operate identically, which is why it offers extensive customization options for different sales workflows.
From configuring call scripts to setting up custom call dispositions, Kixie allows businesses to tailor their calling processes to meet their unique needs.
Automated follow-ups and personalized voicemail drops are additional features that can be customized, ensuring consistent and effective communication with leads.
Furthermore, Kixie supports integration with leading CRM systems like Salesforce, HubSpot, and Pipedrive, allowing for seamless syncing of data and processes.
4. Talkdesk
Moving on with our recommendations on the best JustCall alternatives, or you could say potential JustCall competitors that you haven’t tried yet, Talkdesk is here to serve your business.
Talkdesk's AI can automatically score and prioritize leads based on their likelihood to convert, using data-driven algorithms.
As a result, it allows sales reps to focus their efforts on prospects most likely to generate revenue, increasing the overall effectiveness and efficiency of the sales process.
The AI also assists in personalizing interactions by providing insights into customer behavior and preferences.
Needless to say, this level of insight ensures that every interaction is meaningful and resonates with potential clients, effectively nurturing leads through the sales funnel.
Moreover, the system continuously learns and improves its predictions, ensuring it stays ahead of market changes and evolving consumer behaviors.
Scalability and Reliability for Large Sales Teams
When it comes to supporting large sales teams, scalability and reliability are critical, and Talkdesk excels in both areas.
Its cloud-native architecture ensures that the platform can easily scale up or down based on the team’s needs without compromising performance. Whether deploying for a small team or a global sales force, Talkdesk offers the robustness required for constant use.
In addition, Talkdesk boasts an impressive uptime guarantee, ensuring that the platform remains reliable even during peak usage times.
Advanced Security and Compliance At Your Disposal
Security and compliance are paramount in today's business environment, especially for enterprises handling sensitive customer data.
Talkdesk meets these needs with a comprehensive suite of advanced security features. It includes end-to-end encryption, secure access controls, and continuous monitoring to protect against data breaches and cyber threats.
The platform also adheres to various industry standards and regulations, providing businesses with the peace of mind that they are compliant with legal requirements such as GDPR, CCPA, and HIPAA.
The tool’s rigorous compliance features ensure that customer data is handled responsibly and ethically, safeguarding both the organization and its clients.
5. RingCentral
RingCentral Contact Center excels as a unified communications solution, embedding voice, video, and messaging capabilities seamlessly into a single platform.
One of the strongest suits of RingCentral Contact Center is its expansive global reach. Operating in over 40 countries, RingCentral offers localized services that cater to diverse international markets, providing unparalleled support for global sales operations.
This is particularly beneficial for businesses with a presence across multiple regions, as it enables consistent communication standards and efficiency.
On a related note, RingCentral’s multi-channel support ensures that sales teams can connect with clients through their preferred methods of contact.
So, whether it’s via email, social media, SMS, or traditional voice calls, this feature accommodates varied customer preferences, extending the reach and effectiveness of sales outreach campaigns.
Workforce Optimization Features
To boost productivity and streamline operations, RingCentral Contact Center boasts advanced workforce optimization features. These include:
- Real-Time and Historical Reporting: Detailed analytics empower teams with insights into performance metrics, call quality, and customer interactions.
- Performance Management Tools: Tailored dashboards and KPI tracking help managers identify areas of improvement and recognize top performers.
- Training and QA Options: Call recordings, live monitoring, and automated scoring allow for continuous team training and quality assurance, fostering a culture of continuous improvement.
These features ensure that every aspect of the sales process is optimized, from initial contact to closing deals, making RingCentral a powerful tool for sales teams looking to maximize efficiency and effectiveness.
Other than that, it pretty much sums up our recommendations for now.
In case you don't see your favorite go-to JustCall alternative on this list, feel free to let us know. We'd be more than happy to make the addition for you and the rest of Trellus users.