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Leaping from an SDR to an AE is no simple task, but strategic planning and a thirst for growth can certainly be your springboard.
In this detailed, we’ve broken down the eight essential steps to take when successfully making the jump to Account Executive.
Let’s get into it…
1. Excel at Your Existing Role
This is one of the more obvious but you need to stand out as an SDR to even be considered becoming an AE.
Smash your targets, learn from feedback, be a sponge, and keep refining your skills to stand out amongst the crowd. Your work ethic must be impeccable to be noticed by management.
2. Understand the AE Role
Knowledge is power. Understand what being an AE entails from those in the role right now. Shadow or have informal chats with other Account Executives to grasp their day-to-day tasks. Sit on demos, closing calls, and anything in between to get a feeling of what it’s like.
3. Deepen Product Knowledge
Becoming an AE involves becoming a product master. Use every resource at your disposal to deepen your understanding of your company's products or services. Of course - the AE's job is not to be a product pusher but knowing the ins and outs of your product will make answering questions and demos much cleaner.
4. Form Strong Relationships
View networking as more than just a tool for sales.
Forge ties within your team and outside, and seek mentorships from successful AEs at your organization. You can also connect with AEs and industry leaders on LinkedIn or even take the extra mile and go to in-person events.
Find other sales professionals - pick their brains and bounce some ideas off them to see what you can improve on.
5. Take on More Responsibilities
Proactively shoulder AE-related responsibilities.
Volunteer to assist an AE with any business case or POC (proof of concept) to not only learn what it’s like but to also be involved and get noticed by management.
It’s important you do not let this affect your performance as an SDR. Make sure you carve out enough time to be involved but also take care of your activity.
6. Craft a Transition Plan
Partner with your manager and the AE manager to carve out a clear plan to reach your goal.
Integrate regular feedback and goal-tracking within your 1-on-1s so that you are aligned with your objectives. This will help you stay on track as well as keep each party accountable.
7. Prepare Ahead of Interviews
Ace your AE interviews with intensive research and practice. Reach out to other AEs and conduct a mock interview.
Don’t just do this once - practice makes perfect. Also, use your organization’s call database to watch other AEs and use some of their tactics.
8. Stay Patient and Determined
Journeying from SDR to AE may twist and turn. Be resilient and use the milestones created with your manager to stay on track.
For some, it won’t be an easy ride but keeping a positive and determined mindset will keep you on track.
Additional Key Skills To Help You From SDR to AE Role
Although the route from SDR to AE is pretty much outlined in the aforementioned passages, you should know that it isn’t that simple.
Of course, you’d need to work hard in your transitionary phase from SDR AR, but it also requires additional skills that you may not be aware of.
For reference, you can go through the following highlights below. Feel free to improvise and add a variance of skills associated with ‘What is an AE Role’ specific to your organization for the best results.
Also Read: Is Cold Calling Dead? Effective SDR Tips to Breathe New Life Into Outreach
- Consistently Meeting and Exceeding Sales Targets
Sales department reps, or sales development reps need to keep their foot on the pedal when it comes to meeting and exceeding expectations.
Companies map out big goals in terms of client/ lead acquisition – and for SDRs, these seem pretty otherworldly. However, set your sights high. Keep in mind that your ‘bare minimum’ target is to complete the goal.
Anything that goes beyond those set number of sales/ calls, is an added perk that’ll get you in the eyes of management. Moving on, the road from SDR to AE is paved with such challenges, and persistence is the key.
- Developing Strong Prospecting and Lead Qualification Skills
To be able to see any chances of having your role changed from SDR to AE, you need to be adept at prospecting and qualifying leads.
You can start off with identifying your Ideal Customer Profile (ICP). This helps you target the right companies and individuals who are most likely to benefit from your product or service. Use tools and platforms like LinkedIn, Salesforce, and even your company’s CRM to gather valuable information about prospects.
Qualification is equally important, but there’s no substitute for experience.
Employ frameworks like BANT (Budget, Authority, Need, Timeline) or CHAMP (Challenges, Authority, Money, Prioritization) to ensure your prospects are a good fit. This ensures that you’re not just filling the pipeline but filling it with high-quality leads that are more likely to convert.
- Mastering Effective Communication and Follow-Up Techniques
Strong communication skills are the bedrock of a successful SDR. Craft compelling email templates and refine your phone scripts to engage prospects effectively.
Personalize your communications to show genuine interest and understanding of the prospect’s needs and challenges.
What Is An AE Role and Responsibilities?
A lot of things coincide with the term: ‘what is an AE role and the responsibilities associated with it.’
Transitioning from SDR to AE or SDR AR role requires embracing new responsibilities and refining critical skills.
The higher you go up the food chain, it’s going to be challenging. While things might be tough out there in terms of additional responsibilities, the rewards are worth it.
Moving on, being an AE involves a robust understanding of the entire sales pipeline, strategic relationship management, and tactical thinking. Here's how you can start preparing.
Also Read: A SDR’s Ultimate Guide: A.I For Sales Prospecting In 2024
Some of the steps that intersect with ‘what is an ae role’ concept are appended to below for your reference:
- Learning the Full Sales Cycle from Prospecting to Closing
As an SDR, you focus on lead generation and qualification. In contrast, an AE is responsible for overseeing the entire sales cycle, from prospecting to closing deals. This involves:
- Prospecting: Identifying high-potential leads and initiating contact.
- Needs Analysis: Conducting discovery calls to understand the prospect’s pain points.
- Solution Presentation: Demonstrating how your product or service can solve the prospect's problems.
- Negotiation: Handling objections and navigating pricing discussions.
- Closing the Deal: Securing commitments and finalizing the sale.
Take your time; it takes patience and effort to set yourself up for success as an AE.
- Familiarizing Yourself with Account Management and Relationship Building
Relationship building becomes increasingly critical in the AE role. Here’s what you need to focus on:
- Account Management: Understand how to manage and grow accounts effectively. This includes setting up regular check-ins and ensuring customer satisfaction.
- Customer Relationships: Build strong, personal relationships with clients to foster long-term loyalty and upsell opportunities.
- Internal Networking: Develop connections within your organization to leverage internal resources effectively.
These relationship-building skills ensure you not only secure new clients but also retain and expand existing ones.
- Volunteering for Projects that Showcase Your Leadership Potential
This one isn’t important as you’d be expected to go out of your way to gain additional skills.
Account executives are normally encumbered with enough responsibilities, and hardly get a lot of time off for volunteering.
However, if you were to look for opportunities within your team to take the lead in areas such as sales strategy, process improvement, or training, it’ll go a long way into building a solid resume for you.
Taking the lead on projects allows you to work closely with other departments, giving you a broader understanding of your company’s operations. This experience is invaluable and helps you stand out as someone who can handle larger responsibilities. Be sure to document your contributions and the impact of your work.
Doing so not only helps in your personal development but also provides concrete evidence of your leadership skills.
Shadowing AEs During Client Meetings and Presentations Is Important | Here's Why!
One of the best ways to prepare for the AE role is to shadow current Account Executives during their client meetings and presentations.
Observing anyone going through the SDR to AE phase in action gives you a firsthand look at how they handle negotiations, objections, and client interactions. While you’re at it, pay close attention to their communication styles, strategies for building rapport, and methods for closing deals.
Don’t be afraid to ask questions and seek feedback from the AEs you shadow.
Understanding their approach to managing client relationships and closing sales will provide you with practical insights that textbooks or online courses can’t offer.
This experience will also help you feel more confident when you eventually take on these responsibilities yourself.
Remember, transitioning doesn't follow a set timeline. So, while you're striving to cross over to an AE role, excel in your current one.
Be it inch by inch or a quantum leap; it's your grit and unwavering resolve that will take you a step closer to your goal. It's all about relentless dedication, developing your capabilities, and propelling your success. You've got this!
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